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Global Value Chains Center

The Tourism Global Value Chain: Economic Upgrading and Workforce Development: Chapter 5

The Tourism Global Value Chain: Economic Upgrading and Workforce Development: Chapter 5
Year:
Listing Type: Research Reports

Michelle Christian | Karina Fernandez-Stark | Ghada Ahmed | Gary Gereffi

Global tourists are traveling further, faster and more frequently than ever before. This report indicates how developing countries can prepare their tourism workforce to provide the high levels of customer service expected by today’s sophisticated traveler. The tourism industry in Costa Rica, Jordan, and Vietnam are covered in this report.

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